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Privacy Policy
At Ootytaxiservice, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our taxi booking services.
1. Information We Collect
When you book a ride or contact us, we may collect Personal Information: Name, phone number, email address, pickup and drop locations.
Payment Details: UPI ID, card number, or other payment information (processed securely via payment gateway).
Location Data: To provide accurate pickup and drop-off services (only while using our app or GPS-enabled service).
Feedback or Support Queries: Any information you share when contacting our support team.
2. How We Use Your Information
We use your data to: Confirm and manage your bookings Communicate updates, confirmations, and driver details Process payments and issue invoices or refunds Improve our services and customer experience Ensure passenger safety and comply with local transport regulations
3. Data Protection
We use SSL encryption and secure servers to protect your data from unauthorized access. Payment details are handled only by trusted third-party gateways compliant with PCI DSS standards. We never store sensitive payment information on our servers.
4. Sharing of Information
We do not sell or rent your personal information. However, we may share your information only with: Drivers assigned to your booking (name, contact, pickup details) Payment gateways and financial institutions (for transaction processing) Legal authorities (only if required by law or government order)
5. Cookies and Tracking
Our website may use cookies to improve functionality and user experience. You can disable cookies in your browser settings, though some features may not work properly.
6. Your Rights
You may request to: Access, correct, or delete your personal information Withdraw consent to data processing Opt out of promotional messages
7. Data Retention
We retain your information only as long as necessary to fulfill your booking and comply with legal ~requirements.
8. Changes to This Policy
We may update this Privacy Policy occasionally. Updates will be posted on our website with a revised “Last Updated” date.
9. Contact Us
If you have any questions about this Privacy Policy, please reach out:
Email: contact@ootytaxiservice.tours